Arcane Types 1.8.2 not compatible

  • Resolved
    Posted in: Arcane  
  • Member
    KEVINMGXP
    September 22, 2018 at 7:57 pm #114819

    Hi,
    I am sorry to bash into here again but honestly, it is with every update the same story, something seems to go wrong and I end up cleaning it up. I literally had to reproduce the entire issue over and over for more than three hours to finally conclude that the latest update causes issues with Arcane types.

    Activating both the latest arcane template update alongside Arcane types seems to cause my website to show only a white page which disables any access from the WordPress administration. I had to go into my mysql to disable the template completely and replace it with the twentyseventeen template to get access to the site again.

    I continued to iron out any other possible issues

    a; I disabled all plugins
    b; I ticked them on and off one by one
    c; I enabled Arcane types without any other plugins -> Conflict
    d; I enabled all other plugins without Arcane types -> No Conflict

    it seems only arcane types is causing issues, not other plugins were activated during the reproduction, the problem is I believe Arcane types is needed to have access to the owl carousel …

    I want to kindly ask to give me access to the former Arcane template until you guys sort out these issues because without Arcane types the site feels incomplete since it is dependable on it!!

    best of regards

    KEVINMGXP

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