Demo Content Installation Problem

Hello!

I saw a similar post from another theme — but figured I’d start a new thread so it gets seen. I’ve reinstalled my theme multiple times, but I keep getting the same error when installing the demo content:

“To protect your content the demo importer only works when WordPress is fresh installed. Please re-install WordPress with the default settings if you want to import the demo data.”

I’ve also reinstalled the latest WordPress version in my browser, hoping this would help.

I’d appreciate some help ASAP! Thanks!