Site Crashing after updating theme

Theme support is offered to verified customers by forum only. Support requests and solutions made by email, Skype, Envato or any other method will be redirected back to the forum.

This topic is: not resolved
  • In Progress
    Posted in: CrystalSkull  

  • Member
    October 31, 2017 at 8:56 pm #105880

    I followed the directions in your sticky thread at:

    I’ve tried updating the theme both ways from the instructions.

    My site will not load with the new update(currently on 1.6.1), it crashes and i get a 504 error. Can you assist with the problem that’s causing it to crash please.
    The new theme is already uploaded to my site but if i go and switch the theme to the new one, the site will crash.

    Sorry, this forum is for verified users only. Please Login or Register to continue

Comments are closed.