Theme support is offered to verified customers by forum only. Support requests and solutions made by email, Skype, Envato or any other method will be redirected back to the forum.
I just bought the theme yesterday and installed in this order.
1) WordPress 2) Respawn 3) Plugins then Activated 4) Imported Demo for Matches.
Matches Demo does NOT important any of the Menu’s as shown on Themeforest Matches Demo. The menu is inherently empty. When it says 1 click Demo Installation – I didn’t expect images but I expected the demo to be fully functioning as on Themeforest Demo’s.
I have tested 2 of the other Demo’s which worked properly but that isn’t the demo I wanted to use/install to help cut down some of the work on my end hence me purchasing this theme or I’d of looked at others.