Issues Installing New Version

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    Posted in: BlackFyre  
  • Member
    October 2, 2020 at 8:29 pm #127059

    Hi folks,

    Good to meet you all. I’m new here but I can already tell I’m going to be a regular. I bought Blackfyre version 2.4.1 once upon a time and then months later lost my login info for Themeforest. I started a new site recently and installed my pre-purchased version 2.4.1 only to find out submenus are broken, which prompted me to go looking for answers. I found this forum, learned I needed a purchase code to be a part, so I repurchased the theme and here I am.

    Digging through this forum, I learned that the updated version should allow the menus to work again, so I deleted 2.4.1, downloaded the new version (which I take to be 2.5.6 or 2.5.7, I’m not sure) and uploaded it -but that’s as far as I have been able to get. If I activate it, I get a critical error every time which makes the whole domain inaccessible -even locking me out of wp-admin. The only way I’ve been able to recover is to FTP into the server and delete the theme folder, which forces a reversion to a default theme and allows me access again. I have all the plugins installed.

    That said, can anyone point me in the right direction to getting the new version installed and at least functional? I see from recent threads some of you have gotten the new versions working albeit with bugs and errors. I’d settle for something with certain buggy features happily over broken navigation.



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