Theme support is offered to verified customers by forum only. Support requests and solutions made by email, Skype, Envato or any other method will be redirected back to the forum.
… IE (joke in coming) !
Users of my site using internet explorer can not connect or register because the Google capchat does not display with this browser. I do not know if the problem comes from your Arcane theme or the plugin “Google Captcha (reCAPTCHA) by BestWebSoft”.