Issues with plugins

  • Resolved
    Posted in: Arcane  
  • Member
    jjackson524
    August 7, 2017 at 3:40 am #102707

    Hello everyone,
    we are having issues with this new theme that we just bought like 30 mins ago! we are unable to install the required plugins listed below.

    The installation and activation process is starting. This process may take a while on some hosts, so please be patient.
    Installing and Activating Plugin Parallax backgrounds for VC (1/2)
    Downloading install package from http://%%%%%%%.com/wp-content/themes/arcane/plugins/parallax-backgrounds-for-vc.zip…
    An error occurred while installing Parallax backgrounds for VC: Download failed. cURL error 28: Operation timed out after 300001 milliseconds with 0 bytes received.

    Installing and Activating Plugin Visual composer (2/2)
    Downloading install package from http://%%%%%%%%%%%.com/wp-content/themes/arcane/plugins/js_composer.zip…
    An error occurred while installing Visual composer: Download failed. cURL error 28: Operation timed out after 300000 milliseconds with 0 bytes received.

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