Thank you for purchasing one of our premium themes.
Before asking questions
Before asking questions within the support forums, please be sure that you have read the file documentation which came packaged with your download. The documentation covers installation, usage, and often answers the vast majority of questions.
Additionally, you may also use the search feature on our Forum to look up for possible similar questions that you have in mind.
What we support
Support covers getting setup, using features and general bugs/issues with our themes. If you require helps that are not within this scope, such as how to use the default WordPress functionality itself, then we’d likely redirect you to external articles or support forums instead.
- Problems using the theme features
- Any bug fixes that may appear
What we are not supporting
- Theme customization ( This is our service you can check it here)
- 3rd Party plugins problems ( many plugin developers do not write the plugins accordingly with WordPress Standards and can brake other themes and plugins )