Theme support is offered to verified customers by forum only. Support requests and solutions made by email, Skype, Envato or any other method will be redirected back to the forum.
Potentially an issue with non membership subscriptions too.
Button to cancel subscription is masked by other buttons making it pretty much impossible to cancel.
Also the “related posts” background is very out of place, so if you can point me to where to change that it would be appreciated.