Unexpected pop up windows when making payments

  • In Progress
    Posted in: Fundingpress  
  • Member
    steeler
    June 30, 2017 at 12:52 am #101380

    When making payments to a campaign and using WePay, there are message windows that pop up before being taken to the WePay payment page.

    First, when I hit the give not button, this is what pops up:
    https://snag.gy/BtJkZU.jpg – shows a message/value of zero.

    Next, when I hit close on the previous pop up message/window, this is what pops up next: https://snag.gy/H1TMZp.jpg – shows an empty or blank message/value

    Lastly, I hit close on the previous pop up message/window, I am then taken to the WePay payment page.
    https://snag.gy/3pw8GP.jpg

    Why is this happening and how can I fix?
    Things to note:
    1. I did not experience this until I updated to the most current version
    2. This does not happen when paying by Stripe
    3. I have the Use Rewards button (Theme Options) set to off
    4. Users have reported the same error when trying to donate to a campaign via WePay.
    5. I’ve also seen this occur when a project does not have a WePay account number associated with it.

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