Youtube Channel Parameter Missing

Hello,

I am getting the following error when a user puts in their information into the youtube field and you go into their profile and try to view their channel:

“The playlist identified with the requests playlistId parameter cannot be found”

Also trying to confirm the correct entry into the YTC Name field during registration. I’ve tried both below and get the same error above.

https://www.youtube.com/user/My_Information

or

My_Information